Who are we?
The Grand / Gravesham Development Network CIC (GNDCIC) collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws. Our Data Protection Officer is The Operational Manager.
Under the GDPR you have rights which you can exercise free of charge which allow you to:
·Know what we are doing with your information and why we are doing it
·Ask to see what information we hold about you (Subject Access Request)
·Ask us to correct any mistakes in the information we hold about you
·Object to direct marketing
·Make a complaint to the Information Commissioners Office
·Withdraw consent at any time (if applicable)
Depending on our reason for using your information you may also be entitled to:
·Ask us to delete information we hold about you
·Have your information transferred electronically to yourself or to another organisation
·Object to how we are using your information
·Stop us using your information in certain ways
We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties. Please note: your request may delay or prevent us delivering a service to you.
For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioners Office (ICO) on individuals’ rights under the General Data Protection Regulation.
If you would like to exercise a right, please contact the Grand’s Operational Manager.
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Who to Contact
Please contact the Operational Manager to exercise any of your rights, or if you have a complaint about why your information has been collected, how it has been used or how long we have kept it for.
You can contact firstname.lastname@example.org or write to: The Grand, 26 King Street, Gravesend, Kent, DA12 2DU.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone 03031 231113.
For further information please call The Grand on 01474 320123 or email email@example.com