GYG Article Page

Active Listening

FREE counselling for young people. 


Following Government advice, our Active Listening Service will be running in the building as a closed session from the week of Monday 12th April. All Covid safety procedures and National Youth Agency guidelines will be followed and this session will be appointment based only.

For more information please contact our youth team on 07856 474595 or email 

We offer a FREE face to face counselling service to young people aged 11 to 19 years (25 years with additional needs) with a professional counsellor. 

From the little things to the big things in life, we can help. 

Our counselling service is confidential and non-judgmental. Each session lasts 45 minutes and takes place weekly.

A qualified counsellor provides support and encouragement to help young people become more aware their own health and discover vital techniques for dealing with whatever may be troubling them, such as stress and self-confidence.

Counselling participants receive between six to 10 sessions. 

You can sign-up for FREE counselling using the link at the bottom of this page, on behalf of yourself or you can refer someone you know for the service. If you would prefer to have face to face counselling, you can join the waiting list by using the link at the bottom of this page. 

If you urgently need someone to talk to you can also call these helplines for FREE advice and support:



Phone (it's free): 0800 1111

The Samaritans:


phone (it's free): 116 123


What happens once you sign-up to Active Listening? 

A member of the team will contact you for an initial chat and some more information. We sometimes have a waiting list for the service and will keep you updated once you sign-up. We have youth workers available here at The Grand who are happy to talk to young people too, but are not qualified counsellors. Contact our Youth Team on 07856 474 595.

We also run lots of youth workshops and projects outside of school hours that many young people find helpful, supportive and friendly. Take a look at our GYG workshops page to find out what’s on. 

Other useful links:

Talk to FRANK (information on drugs) :


Phone: 0300 1236600

Text: 82111

NHS online (health information):